Product Liability

A close-up of an empty, curved conveyor belt in a brightly lit industrial setting, with machinery and stacked boxes visible in the background.

Understanding Product Liability and Why It Matters

When you buy a product—whether it’s a car, a household appliance, a toy, a power tool, or medication—you have the right to expect that product to be safe when used as intended. Unfortunately, thousands of people across West Virginia and the United States are injured or even killed each year due to dangerous or defective products. These injuries can have devastating consequences for individuals and families, resulting in medical bills, lost income, pain and suffering, and long-term disability.

Product liability law exists to hold manufacturers, distributors, retailers, and others in the supply chain accountable when a defective product causes harm. Unlike ordinary negligence claims, product liability cases don’t always require you to prove carelessness. Instead, the law recognizes that companies who profit from selling products owe a heightened duty to the people who use them. When a product fails—whether due to a design flaw, a manufacturing error, or a failure to warn about risks—victims have the right to pursue compensation.

At Klie Law Offices, we stand up for individuals and families injured by defective or dangerous products. Our experienced attorneys can help you understand your rights, investigate the cause of your injury, and hold the responsible parties accountable.

Types of Product Liability Claims

Product liability is a broad field of law covering a wide range of situations. In West Virginia, there are three main types of product liability claims:

1. Design Defects:
A design defect exists when a product is inherently dangerous—even if manufactured perfectly—because of the way it was designed. For example, a car model prone to rollovers, a power tool lacking necessary safety guards, or a toy with small parts that create a choking hazard.

2. Manufacturing Defects:
These occur when a product departs from its intended design due to an error during production. This could include contaminated batches of food or medication, a bicycle with a cracked frame, or an airbag that doesn’t deploy correctly due to a faulty sensor.

3. Failure to Warn (Marketing Defects):
Manufacturers and sellers are required to provide adequate warnings and instructions for proper use. If a product has risks that aren’t obvious—such as dangerous side effects of a medication, or potential for burns from an appliance—the company must warn consumers. Failure to do so can result in liability if someone is hurt.

Product liability law covers virtually every consumer good, from automobiles and electronics to pharmaceuticals, children’s products, industrial equipment, medical devices, and more.

Real-World Examples and Common Types of Defective Products

Defective products can be found everywhere. Some of the most common—and most dangerous—examples include:

Automobiles and Auto Parts: Faulty brakes, tires that blow out, ignition switches that turn off unexpectedly, defective airbags, or vehicles with a high risk of rollover.
Pharmaceuticals and Medical Devices: Dangerous drugs with undisclosed side effects, recalled medications, defective hip implants or pacemakers, contaminated syringes, and more.
Children’s Products and Toys: Cribs with dangerous drop sides, choking hazards, toxic materials in toys, and children’s clothing that is too flammable.
Household Appliances: Space heaters that cause fires, microwaves that explode, or kitchen appliances with faulty wiring.
Industrial Equipment and Tools: Unsafe machinery lacking safety guards, power tools with poor design, or construction equipment with defective parts.
Food and Beverages: Food contaminated with bacteria like E. coli or Salmonella, mislabeled allergens, or packaging that leaks toxins into the food.

Real-world product recalls are frequent headlines—think of the massive automotive airbag recalls or prescription drugs pulled from shelves after causing life-threatening side effects. Even everyday household items can turn deadly if companies cut corners or fail to warn consumers.

If you have been injured by any product that malfunctioned or proved dangerous during normal use, you may have a product liability claim.

Client Reviews

Klie Law Offices

4.5

Based on 177 reviews

review us on

Jamie Mayle

18:38 30 Sep 25

I normally dont write bad reviews but I just wanted others to know before you lose money like my boyfriend did. After they had been told about needing a payment plan and not being able to put a large sum down, they said 100$ for a consultation, which we did! Only to be told we will need $5000 down , and every month we will get a bill for more. Also the lady telling him all this , was making him feel like he was not such a great father unless he paid the money!! You guys could have told us before the 100$ was paid that your law firm is not for us! Instead you took our money and insulted us!

Sally Riggs

04:08 24 Sep 25

All the staff is very friendly and helpful. They are very professional and thorough. I work with several people on different parts of my case. Every one of them reply to questions and concerns quickly. I feel very confident in their getting what I need in my divorce.

Dave Ratliff

21:41 22 Sep 25

I have no complaints and highly recommend both Lyndell Hamilton and attorney Ambria Britton any day. They have the experience and knowledge to be able to tell me what the defendant would say and do so accurately that they were right exactly to the penny as to how the mediation hearing would go. That kind of experience is priceless

Johnnie Jones

23:41 26 Aug 25

Klie law's Sarah Smith did a thorough job representing me. She won my case together with Emily Hoskins are a winning team. Thank you both. I highly recommend Sarah and her team if you ever need legal representation do not hesitate to give her a call. Thank you again Sarah.

SMHS Journalism

14:45 11 Aug 25

Klie Law provided exceptional service from beginning to end. Everyone I interacted with was professional and responsive, but I especially want to highlight Gabrielle Flanagan. She was fantastic to work with—knowledgeable, patient, and truly committed to helping me through every step. Gabrielle’s attention to detail and genuine care made a stressful process so much easier. I can’t recommend Klie Law, and especially Gabrielle, highly enough.

Amber Campano

14:44 11 Aug 25

I had an outstanding experience working with Klie Law. From start to finish, the entire process was handled with professionalism, clear communication, and genuine care. I especially want to recognize Gabrielle Flanagan, who was absolutely excellent to work with. She was attentive, thorough, and always quick to answer my questions. Gabrielle made a complex situation feel manageable and gave me complete confidence that my case was in the best hands. I truly appreciate her dedication and expertise, and I would highly recommend both Gabrielle and the firm to anyone in need of legal assistance.

Michele Gillman

02:52 07 Aug 25

Outstanding client support! Joanna is fabulous to work with. She provided up to date information and kept me well informed. Super star for sure.

Jeremy Musser

17:33 06 Aug 25

Klie law firm treated me very good and respectful that I called them again to handle another case for me… As before everybody cares and are good at what they do!! Very respectful and treat you like a human and not just a case. Thank You so much Klie Law firm!

Alexandria Milan

00:13 03 Aug 25

Klie Law Offices has been a supportive firm to have by my side throughout a tough custody agreement, the ability to call and know your going to be heard is a blessing! I couldnt be happier with Gabby & Jennifer!

Joseph Lett

00:15 26 Jul 25

Excellent law firm with exceptional customer service! Joanna goes above and beyond as a paralegal to answer every question and meet every need. I highly recommend them to any and everyone. I couldn't have asked for a better legal team or better experience.

Sandra PierceRister

20:44 22 Jul 25

I just want to say this law group is amazing! They always make you feel comfortable and make sure you’re well informed they were detrimental to my custody case!! I also don’t want To forget a paralegal they have ,her Name is Joanna well she is someone who treats you like family and goes the extra mile,She really knows how to ask the right questions and her research saved the day thanks so much Klie law office!!!

Jonah Rose

19:58 22 Jul 25

I couldn’t have asked for better people to be on my case. Ethan Herrick and Sarah Smith went above and beyond my expectations of any legal team. These two made my divorce with child custody as easy as it could’ve possibly been with how efficient they worked. So pleased with my end result.

Heather Swims

02:17 22 Jul 25

I had a great experience working with Joanna. She is knowledgeable, efficient, and truly cared about helping me through the legal process. Communication was clear and timely, and she made a stressful situation feel more manageable. Highly recommend her services to anyone needing reliable legal support!

Nicole Carter

03:09 16 Jul 25

Joanna Vance is the absolute best paralegal I have ever seen. She pays close attention to anything she has to accomplish and makes it a better experience for all. I’m so glad she’s a part of your team ❤️

Matt Smith

12:34 01 Jul 25

I'm retaining Erika for my second case and she is one who brings her game in seeking delivery of justice. Nicole is my paralegal who delivers clear and precise communication about my case with timelines I can set my watch by. The difference in having Erika kloenich as your attorney for representation vs a wolf is the wolf will become tired first. Whether it's an auto accident or a fight for an illegal retaliation termination of employment, retain Eriks before your opposition does.

Mollie Lawrence

00:44 25 Jun 25

I participated in a focus group with Lyndell and Brooke. They were very professional and organized in their work conducting the group, very invested in getting the most information in providing for their clients. Outstanding!

Eric Wilkinson

19:55 19 Jun 25

I recently participated in a focus group for the first time. Brooke was a great host that kept us engaged for the whole session. A few of us were having technical issues with the video app, but Lyndell quickly managed our issues and the meeting went very smoothly. I look forward to being invited again.

Heather Canter

16:52 18 Jun 25

This law firm was incredibly helpful! Although they weren't able to take on my case, they provided a referral and guided me on what steps to take next. Alexandria in particular, went above and beyond—she was compassionate and did everything she could to support me during a difficult time.

Laura Stevens

00:25 18 Jun 25

I just did a focus group with Brooke Gruver and Lyndell Hamilton. The focus group was small and Brooke was very engaging. I honestly enjoyed participating and was able to earn $65 for just 2.5 hrs of my time. Would definitely recommend anyone to participate in a focus group through Klie law offices if you have a few hours to spare.

Carol Hinkle

18:39 12 Jun 25

I received my refund from your law office, and before anything else, I just want to extend my heartfelt thanks. I am deeply grateful to your entire office for all that you’ve done for my sweet granddaughter, Naomi. Because of your hard work and care, she’s now able to tend to her horses and enjoy the simple joys of childhood, things every child should be able to do. A special thank-you to Teresa, Jo Anna, and Alexandria for making sure all the necessary paperwork reached me right when I needed it. Most importantly, thank you for helping bring Naomi back into my life. My gratitude is truly beyond words. I would recommend this office! 10/10!

Mr. Longden

02:20 11 Jun 25

My experience with this firm was outstanding! Hannah and Kim were amazing and they made sure I got everything I needed from my divorce. I was in a tight spot today, and the receptionist (I believe her name was Andria) went above and beyond by helping send an important email that had to go out the same day so I could move forward with purchasing a home. I'm incredibly grateful to this team for all their support and dedication.

Kash Baisden

15:47 08 Jun 25

I can’t say enough good things about Klie Law. Everyone is amazing especially Alexandria Black who always has a warm smile and welcoming aura. Walking into a law office can be a little scary, but the team at Klie goes above and beyond to make the clients comfortable and welcome. Highly recommended!

Isabella Hester

00:16 07 Jun 25

I couldnt have asked for a better team than Gabby & her staff! Katie always has the time to talk over my problems, and Jennifer is always on top of emailing me back- I couldn't be happier than the outcome!

Chelsey White

15:36 04 Jun 25

I am so glad I chose to Klie Law office. Ethan Herrick and Sarah Smith are an outstanding and professional team. Very efficient, responsive, and clearly dedicated to their clients. They went out of their way to answer any questions and concerns I had. Look no further for legal guidance!

Anthony Fragale

03:03 04 Jun 25

Ethan Herrick and Sara Smith are absolutely terrific! Personal and diligent in all aspects. They set the standard and hold the qualities that any great team should have.

Jacklyn Lett

02:45 04 Jun 25

Klie Law is hands down the best firm for child custody they go above and beyond and I couldn’t be more pleased with the services provided! Joanna Browning made sure all documents were prepared and filed timely she really made the whole experience smooth and that is worth its weight in gold as this is already hard to go through. Great job guys, thank you!!

chloe luckie

21:12 03 Jun 25

Hi! I was recently on a phone call with a young woman named Autumn. I have to say… her attitude and service is UNMATCHED. She helped me out so much and had the sweetest voice while doing it! She has great customer service skills and really made me feel cared for!

Dean Huffman

17:34 03 Jun 25

I recently participated in a focus group with your law office. It was interesting and I would enjoy doing it again. Thank you Samantha Huffman for referring me to this. Also, thank you, Michelle Zickefoose for the good job running it.

Jamie Bradley

01:42 03 Jun 25

I would highly recommend Klie Law Offices to anyone in need of legal representation. The entire staff has been supportive and very professional in addressing my needs. Sarah Petitto-Myers represented me with tenacity and integrity, which made a lasting impression with me. Joanna Browning was always so helpful in communicating with me on what documentation that I needed to provide for my case, she also proved to be a great listener when I needed to vent frustrations. Samantha Tanner has always been there to address any questions or concerns that I had involving my case. Klie Law Offices will represent you in a fair and professional manner, don’t hesitate to make a phone call to them.

Lamar Williams

13:31 29 May 25

I had a great experience with the people of Klie law office. My attorney was so helpful, knowledgeable, and the overall counsel was very nice and hardworking. With Ambria, Heather, Samantha, and Karl… I couldn’t have prayed for a better team to handle and win my case and that’s just a few names to mention but if you are in WV they’re the ones who will go above and beyond for you when you need someone to fight for you. And if you guys see this I want you to know I love you guys from my heart and may God bless you all!

Lee Schuch

11:55 28 May 25

Travis Britton Very happy with the outcome he never stopped fighting not even when the odds were against us Thank you Travis from the whole family 🙏! And I cannot say enough for Hannah gallo she's been there from start to finish always listen to me and was quick to respond back to me I can never thank you enough for the times that you've listened to me behind every good attorney there's a good paralegal and that you, also Kimberly Kosloski she carried herself with the unwavery spirit in the conviction that makes you feel like you know you're going to come out of the courtroom as a winner , Autumn Stone she always tried to be helpful even when I was being difficult and last but not least Samantha Huffman she would always sit there and listen to me with the open ear and listen to me through all my pain to all this team at Klie law office thank you sincerely Lee shuch!!!

Amber Sickler

18:23 27 May 25

I spoke with Kim in connection to a custody case and was really impressed with her professionalism and compassion. She was responsive, supportive, and made a tough situation feel a little more manageable. You can tell she truly cares and wants the best for the families involved. Grateful for her help!

Nancy Stahl

12:12 23 May 25

I had the privilege of working with (Kimberly Kosloski). From our very first meeting, it was clear that I was in capable hands. She took the time to truly understand my situation, explained every step in clear language, and approached the case with both skill and compassion.

Thanks to her efforts, the case was resolved in my favor, far exceeding my expectations. I felt supported, respected, and confident throughout the entire process.

If you’re looking for a lawyer who combines intellect, integrity, and heart, look no further. I wholeheartedly recommend Kimberly Koslski to anyone in need of outstanding legal representation.

woofer420guy

22:15 19 May 25

Gabby was our lawyer for an adoption case and was absolutely phenomenal. She made the entire process simple and efficient as well as the rest of the staff. 5 stars isn't a high enough rating.

Renee Scarberry

10:57 16 May 25

My experience with Kile Law office was outstanding! Ambria went above and beyond for me in this case, she called me personally many times to explain things to me and discuss my case to lead me in the right direction. Lyndell was extremely helpful and supportive as well if I couldn’t get a document that was needed she would take time and make the phone calls to get the documents for me. She was very responsive to my questions and concerns. I highly recommend this office and this team if you ever have a work related issue! They definitely go above and beyond to help you get your case settled as quickly as possible!

Racheal Painter

14:37 08 May 25

Kim and Joanne are wonderful. They were extremely supportive, caring and worked hard to meet my needs during a difficult time.

Obadah Tolaymat

19:19 04 May 25

I had a great experience working with Sarah Smith and her paralegal Ethan. They were both professional, responsive, and made a difficult process much more manageable. I highly recommend their services.

Angelica Letson

19:43 21 Apr 25

Sarah s and Ethan are two of the most competent and efficient legal professionals I have ever had the pleasure of meeting. They work quickly and accurately and are very knowledgeable about their field. Keep up the great work!

Marcus Peart

16:00 21 Apr 25

This was tough. The results were not favorable because of the layout of the system itself. However, Lyndell and Ambria and the rest of the Klie Law team worked triple time to help honor those in need and to do the right thing. These people are absolute champions of for those who have been wronged. The level of professionalism is top tier and they will genuinely sacrifice for the greater good. Thank you, Klie Law for all that you have done. Cheers to the journey my wonderful friends! 🤍

Crystal Marshall

17:57 17 Apr 25

Klie is a great firm to use for any of your needs. I used their employment law services. They listened and took great care of me. I would highly recommend them to anyone who needs a law firm. I want to mention the three people who worked on and got a resolution to my case and they are Karl, Erika and Heather. They did a wonderful job and I would use them and Klie Law again if I have need of a lawyer. Thanks so much for all you did for me. Klie Law is one that deserves the 5 star rating. Highly recommend!!

jessica

20:15 12 Apr 25

Working with Klie Law Offices was a pleasure. Nicole Duncan’s support was instrumental in navigating the legal process, and her expertise gave me confidence every step of the way. I highly recommend their services.

Linwood

18:06 09 Apr 25

Super grateful for this office. My time spent with Wendy Day was nothing short of lovely and informative and efficient. So glad to have met her.

Sue Ruble

12:51 09 Apr 25

The staff at Klie Law are very helpful!
Gabby is very knowledgeable and will fight for what you want in the courtroom!
Jennifer and Katie are always quick to respond to any question or concern you may have.
I would definitely use Klie Law for any other service in the future..
An added bonus is their friendly, helpful, always willing to help receptionist, Tammy. She will help you get your questions answered as soon as possible.

Sydney Sussman

01:28 09 Apr 25

I can confidently say that Nicole Duncan is one of the most intelligent and dedicated professionals I’ve come across. As a paralegal, she brings a rare blend of sharp analytical skills, attention to detail, and genuine compassion to everything she does. Nicole is incredibly hard-working, always going the extra mile to ensure that nothing slips through the cracks. She’s attentive, organized, and quick to anticipate the needs of those around her—making her an invaluable asset to any legal team. Beyond her work ethic, she’s also just a truly kind and thoughtful person!

Diane Brill

13:25 02 Apr 25

Highly recommend. Friendly staff and very responsive. Mary Ella is fantastic to deal with. She is friendly and very helpful. She goes above and beyond and is a great asset to the company.

david stamm

20:31 27 Mar 25

I'd like to thank. My lawyer Kim. And her team Hanna and autumn for doing a great job on my case. I highly recommend klie law office

Taylor Wells

16:20 21 Mar 25

The staff at Klie Law are awesome!

Gabby knows her stuff! Super thorough and organized with a hint of sass in the court room. She fights for you and what you want!
Jennifer and Katie are always quick to respond and knowledgeable and if they're unsure, they find out quickly.

If you're looking for a team for your custody case this is it!

Alex Backel

03:36 21 Mar 25

Ethan H provided excellent customer service. I would recommend Klie Law to anyone. Sarah S is great at her job. You can tell she really cares about her clients

Abagail George

23:01 19 Mar 25

Nicole Duncan was an absolute pleasure to work with. She was always responsive and helped to answer all of my questions. You can truly see her passion for the work she does. I highly recommend working with Nicole. Thanks for everything!

analise miranda

22:41 19 Mar 25

Nicole Duncan was such a dedicated and hard working paralegal. She communicated thoroughly, worked efficiently, and showed true dedication to her work. Her passion for law and her office really shined through and made my experience pleasant and memorable.

Summer Giles

04:43 19 Mar 25

The staff at Klie Law is truly spectacular. Sarah Smith and her team, specifically Ethan Herrick, were so patient and helpful with all of my questions. I could not recommend this group enough!

Hanna Maschmidt

15:12 15 Mar 25

Sarah smith has been my legal advisor for many years. She always listens to my needs and is phenomenal at her job. Ethan and sarah make a great team and always answer my in a timely manner. I couldn’t recommend their services enough.

Amanda Reese

15:36 14 Mar 25

What a wonderful group of employees. I've never had a negative experience with Klie Law. Huge shout out to Wendy Day, who is always knowledgeable, efficient, and willing to lend a hand! A++

Margaret Henderson

00:13 11 Mar 25

Mary Ella is spectacular! Always efficient and helpful. Goes above and beyond at her job and is extremely customer service oriented. It is a pleasure to work with her.

Courtney Cunningham

15:40 10 Mar 25

Mary Ella is such a pleasant person to deal with. She truly cares about people and is a great listener. She has always made me feel at ease.

Ann Adams

16:23 07 Mar 25

I would highly recommend Klie Law Firm to represent anyone needing an attorney. From the start with Iris up to Nicole Duncan as a legal assistant and Lyndell Hamilton as paralegal to Brandon Kroll as my attorney my experience with each has been excellent. They all have went above and beyond my expectations. Quick to respond and answer your questions, keeping you updated on progress of the case, professional, courteous and knowledgeable along with being friendly. Klie Law Firm was definitely the right choice for me. D.A.

ingrid Cruz

02:54 07 Mar 25

I had the pleasure of working with Klie Law Offices and I couldn’t be more impressed with the level of professionalism and dedication they provided. They are knowledgeable, approachable, and truly care about their clients. From the moment I walked in, I felt like I was in great hands.

Nicole, was also exceptional. She was responsive, organized, and went above and beyond to ensure everything was handled efficiently. She made sure I was informed every step of the way, which made the entire process much smoother.

I highly recommend Klie Law Offices for anyone in need of legal services. Their team is top-notch and I felt completely supported throughout the entire process.

David Wroth

01:42 07 Mar 25

Teddy was extremely helpful and gave me great service. I highly recommend him and his firm

Isaac Kemper

02:11 06 Mar 25

Mary Ella is sufficient!

Sam Koenig

01:10 06 Mar 25

I am not usually one to write reviews, however, I am so pleased with my experience dealing with Klie. The whole team was extremely helpful, approachable, attentive, and knowledgeable. Specifically, I want to highlight my interactions with Nicole. Nicole was extremely prepared, answered all my questions both thoroughly and in a timely manner. I could not recommend this firm more. Thank you to the Klie team!

Pierce Russell

22:26 05 Mar 25

Was on a call with Teddy Phillippi for the questions I had, he was very nice and straightforward!

Kerri Fidler

19:39 05 Mar 25

I will never get rid of this firm. Love this practice. They take care of you.

Maddie Edwards

17:44 05 Mar 25

I've had the pleasure of working with Klie Law Offices and Mary Ella Cogle over the past year. My experience has been nothing short of amazing. Mary Ella is incredibly helpful and responsive, which is appreciated and very important to me. I would recommend working with this team to everyone! 10/10

Vincent Russell

17:34 05 Mar 25

Spoke with one of your employees Teddy Phillippi. He told me what steps I could take on obtaining a lawyer. Was a wealth of knowledge

Select Office Services

16:45 04 Mar 25

If you're looking for a reputable Law Firm, Klie Law is a wonderful firm to get in touch with. If you have any questions or concerns Mary Cogle will either take care of you or get you to the right person. This firm has a Very professional team ready to work with you every step of the way.

Amy Harris

21:24 03 Mar 25

The entire team at Klie Law is incredibly friendly and supportive. The attorneys genuinely prioritize their clients and strive for excellence in their work. Brittany is a true asset and always ready to assist!

Autumn Smith

00:44 02 Mar 25

I’ve always had great experiences with Wendy Day. She is extremely kind and cares tremendously about those around her — especially her clientele. I would always recommend her!

Woodie Cole

00:34 26 Feb 25

Do they do payment plans?

Courtney Bevins

07:04 23 Feb 25

Madison is an exceptional professional who brings both expertise and dedication to her work at the law firm. She is highly knowledgeable, detail-oriented, and always goes the extra mile to ensure clients receive the best possible service. Her communication skills and professionalism make her a valuable asset to the team.

Nate Gladish

20:53 21 Feb 25

Wendy was amazing

Gabrielle Potter

14:11 20 Feb 25

She is one of the best around! Absolutley amazing and very organized, I highly recommend her to everyone!

Kristen Gregory

13:56 20 Feb 25

Wendy was very helpful! She’s super knowledgeable!

Jade Gower

18:38 19 Feb 25

Klie law office is amazing. Ericka and Heather was who I dealt with the most and they made the whole process from beginning to end very simple and made it easy to understand.

Brooke Willard

03:25 19 Feb 25

Madison is very professional and kind. I highly recommend working with her!

Grant Russell

01:44 17 Feb 25

I usually don't write reviews but I had a great time here so I had to! I was speaking with Teddy Phillippi in customer service and he explained everything perfectly and probably the nicest person I've talked to in a law office.

James

23:18 16 Feb 25

Gabby and Jen are Top notch assests at Klie Law! Round of Applause to you and your team! Helping this Man get Full Custody and a Fanominal outcome. The Light at the end of Tunnel finally showed after all the fear and doubt. Dont waste your time with other Firms! Pick up the phone and Call Gabby and Jen. "The Force to be Wrecking with". BRAVO LADIES, BRAVO! 🙏 🎉 🫡

Diann Crane

13:25 15 Feb 25

Nicole is an incredible legal assistant who is truly one of the hardest working professionals that I have the pleasure of working with. She is sharp, knowledgeable, and her dedication goes above and beyond for myself and her clients. Nicole works alongside with Ambria, and together they make the best team. If you’re looking for a team that is not only highly skilled but genuinely cares about you, I highly recommend Ambria and Nicole.

Victoria Vanmatre

16:03 14 Feb 25

Jennifer and Gabby were amazing!! They were great to work with throughout my process!!

Brad Davenport

13:21 14 Feb 25

Gabby, Jennifer & Katie are a pleasure to work with!

Joshua Runyon

17:56 13 Feb 25

Very helpful law firm- especially Wendy, who is a Godsend. Highly recommended.

Carter J

17:44 13 Feb 25

Wendy was so helpful

Harry Stiles

00:53 13 Feb 25

I had a positive experience with Klie Law Office in Buckhannon. The team was professional and efficient. I also want to mention Wendy Day, who works in HR, for being helpful and accommodating.

Meghan McCauley

21:59 12 Feb 25

This law office goes above and beyond and treats everyone with such kindness. The lady I spoke with, Wendy Day was more than helpful and went above and beyond to assist me.

Justin Lantz

21:23 12 Feb 25

Wendy was helpful!

Lesa Smith

21:11 12 Feb 25

I highly recommend Klie. Wendy Day is awesome!!!

DEVANTE BROOKOVER

20:31 12 Feb 25

Wendy was fantastic!

Kyle Wilson

16:21 12 Feb 25

Klie was extremely helpful. Wendy’s communication skills are awesome!

Morgan Hart

03:09 12 Feb 25

Leighann Hannas

01:50 12 Feb 25

Madison is great and very organized! I would definitely recommend!

Haley Greynolds

19:43 11 Feb 25

Madison is very kind and organized. She is very sweet to work with.

Brandy Mullins

17:54 11 Feb 25

Just wanted to give Ms Madison Messinger a thumbs up for being professional and very knowledgeable in her field.

Sofia Pancoast

21:39 07 Feb 25

Brian Pancoast is and great accountant.

Sheila VanMeter

16:03 05 Feb 25

Very helpful. They always were respectful and explained everything as we went through each procedure and if I had questions later, I would call or email and get a reply promptly. ALL of the staff was courteous & helpful...but I have to say Marcus was kind and personable and always made me feel important and at ease.

Dani Parmer

13:08 03 Feb 25

Gina

16:51 31 Jan 25

This law office was one of the most professional and knowledgeable people who really care! Kim, my attorney, and her team were wonderful. I would recommend this law firm to anyone who ask. They are the REAL deal!! Appreciate them very much. Ty,
Gigi

Jerry Deming

22:48 28 Jan 25

Everyone at the Parkersburg office was very helpful with my case, especially Marcus, he always made sure I had everything for my zoom meetings and answered all my questions. I highly recommend Klie law offices.

Starr Hood

10:10 16 Jan 25

I had the pleasure of working with Lyndell and Ambria at Klie Law Offices, and I cannot recommend them highly enough! From the very beginning, their communication was top-notch. They were always available to answer any questions I had and kept me informed throughout the entire process. Their professionalism and dedication to my case were evident, and I felt truly supported every step of the way. If you’re looking for a reliable and attentive legal team, I highly recommend Klie Law Offices. Thank you, Lyndell and Ambria, and everyone at Klie, for your exceptional service 😊

jeremiah mayle

16:22 09 Jan 25

This law office is great! Bob Swiger is a great paralegal! Would recommend the law office to anyone!

Brianna Haines

16:10 09 Jan 25

Fantastic Law firm!!! Bob Swiger is a great paralegal and trainer!!❤️

Charla Meadows

01:13 09 Jan 25

I had a great experience working with Aly Fleenor at Kile Law Offices. From the start, she was knowledgeable, approachable, and genuinely cared about my case. She made sure to explain everything clearly and kept me updated throughout the process. Aly’s attention to detail and thoughtful approach gave me confidence that I was in good hands. I highly recommend her to anyone looking for a dedicated and skilled attorney.

Carly Puett

22:24 08 Jan 25

Aly Fleenor is the best attorney I’ve ever been appointed to. She’s helped my family and me overcome many obstacles within the past year. She’s dedicated to her work and genuinely cares about her clients. If I could leave her more than 5 stars I would! Great person, even better lawyer!

Tammie Stukey

19:52 02 Jan 25

Klie Law Offices were the most professional and helpful associates to guide me through a very difficult time. Erika and Karl Kolenich were always available to answer any questions I had and to reassure me when I needed it. Heather Epperheart checked on me monthly to see if there was anything that I needed. I wish I could give this law office 10 stars.

Faith Donze

15:36 21 Dec 24

I have worked with Gabby Flanagan at Klie Law for about a year now. We have had multiple strategy sessions regarding family court and she has always been so kind and helpful. She answers every question I have and gives advice when asked. No matter how many questions I ask, she makes sure to answer them and gives codes for certain laws. I highly recommend Gabby in any court setting! She knows the laws! Being so close to Ohio, she also knows the laws there, which is very helpful!

Rachael Flanagan

16:18 19 Dec 24

Taylor

15:52 19 Dec 24

Kile law is the best! They really listen to you and your needs and find any way possible to help you. We had Gabby and she was the best really helped us to get what we wanted during our situation. Listen to every need and helped in any way possible to make it right. And really fights for their client. She was prepared and had everything ready for each custody hearing we had.

15:25 19 Dec 24

15:07 19 Dec 24

15:04 19 Dec 24

16:10 18 Dec 24

Great Attorney's, Great experience and service to the clients.

Stanley Posey

16:47 02 Dec 24

Couldn’t ask for a better more dedicated team of experts. They worked hard for the long haul and were upfront the entire time on what our options were. They answered all our questions, calls, and messages anytime we needed and treated us like family not just another case for the books. I can’t thank them enough for the dedication they have to the client.

Bradley Jarvis

18:02 20 Nov 24

Gabrielle Flanagan was very informative and professional. I had so many questions about my situation and she answered all of my questions and concerns. I definitely recommend if you want an attorney you can trust to do the job right.

Jordyn Coffman

19:55 13 Nov 24

I could not recommend Sarah Smith enough! What her and her team did for me and my family was incredible. They communicated so well and kept me up to date with everything that happened in the case! She was so supportive and passionate about this case and I couldn’t thank her enough.

Kayla Anderson

00:04 09 Nov 24

Highly recommend, They make sure you are comfortable with everything they do. You do not just have any while you you have an entire team. They are very transparent about everything. They break down the bill so an average Joe may understand it.

Sarah

07:18 02 Nov 24

Caring, responsive, communicative, professional.

Travis Britton

20:19 01 Nov 24

Wendi Dodd

20:32 25 Oct 24

Kim came prepared and explained every step to me. Most of all, she wanted to help me live a peaceful life. Worth every penny!

Scott Buchanan

18:28 21 Oct 24

The folks at Klie do everything they can to help their clients understand the legal process. They are professional and knowledgeable, work hard to put you at ease in an otherwise difficult situation.

Marlene Clark

18:32 17 Oct 24

Wonderful people to work with always there for me and answered every question I had and worked great with my work schedule I would recommend everyone to give them a call

Michael Matusik

22:44 16 Oct 24

Klie law office was great! They kept me updated frequently, easy to communicate with, and very kind.

Daniel Teran

21:28 16 Oct 24

Great firm. Attorney Sarah Smith and her team are extremely hard working.

Robert Roman

20:43 16 Oct 24

I don't have enough words to describe what Sarah Smith and her team did for my family. Our situation was a unique one and it was difficult to navigate but Sarah was there every step of the way bringing a sense of relief to a very difficult situation. I told Sarah I felt like I had a protection dog walking into the courtroom with us! I can't thank her and her team enough for all that they did.

DJ Biles

18:26 13 Oct 24

Great team to work with. They keep you updated with the whole process every step of the way. Personable, professional, everyday people that want what’s best for you.

Natalie Mckown (Kitsune)

12:33 03 Oct 24

Joshua Conrad

11:36 30 Sep 24

Very friendly!!

Richard Addlesburger

23:33 27 Sep 24

Extremely happy with everything. Money well spent. Gabby deserves a lot of the credit. Seems like she will do good in the family courts. Has good advice

Travis Britton

22:32 24 Sep 24

Sabrina Jones

20:23 19 Sep 24

Just hired them not even a month ago and so far they have did more work for my case and got it going further than my last attorney has in two years. I have also had more meetings and communication Along with explanations of the law and things in my case, all questions answered, and every document sent to me with them than my previous attorney less than two months versus two years!!!!

Gary Hershman

20:29 18 Sep 24

Every single person that I’ve spoke with has been extremely kind and professional. Thank you Iris for connecting me with Michele, she was extremely pleasant and helpful. I believe this process should be smooth and hopefully easy to get through.

Jon Mcatee

19:46 18 Sep 24

Our family chose Klie Law to represent us on multiple issues. From the receptionist to the Attorney, Klie Law handled each case swiftly, precisely, and professionally! A large Law firm in a small town, there's nothing they can't navigate.

Gus Thomson

19:17 12 Sep 24

Very fast and professional. Did my pre nup for me

Christina Smith

03:10 12 Sep 24

They are a wonderful team very helpful and explained everything and couldn't have asked for a better law office!!!! Would recommend Travis Britton and Klie Law Offices for any attorney help or advice!!!! Thank all of you for your help and support!!!!!!

Mandy “Puddin Tain” Simmons

22:26 06 Sep 24

This law firm helped me tremendously! I am grateful for all the hard work they di for me.

Brea Dawson

09:24 05 Sep 24

Kile law office helped me through child custody. Every question I had they answered them withthin 4 hours. They worked with me to make sure it was what I wanted. If I had to do it over I would choose kile law office again. I highly recommend them for family purposes.

Shannon R

14:20 28 Aug 24

Ambria and the team are awesome! They called after every stage in my case and made sure I got the best service! Took about a year or so but Ambria battled my case and we won! Thank you so much for everything! you guys have been super awesome through this entire long process. I knew it couldn’t have been easy but they made sure I never gave up and stuck to their guns! I can’t thank you guys enough! You made this happen for me!

Taylor Frisby-Jack

17:20 21 Aug 24

Klie Law Offices has been an invaluable partner to me in a variety of legal matters, including family law cases, business strategy, and personal injury. Erika and Karl, along with their entire team, have guided me through some of the most challenging times with professionalism and care. They are always responsive and reliable, ensuring that calls and emails are returned promptly and that I am kept informed every step of the way. What truly sets them apart is their empathy, which is often hard to find in the legal field. I am consistently impressed by their sense of urgency, strategic approach, and dedication to providing top-notch service. I highly recommend Klie Law Offices to anyone in need of legal support.

Beverly Crenshaw

10:24 02 Aug 24

Having problems and they guided me so far on what needs to be done. Definitely would refer them to anyone in a hostile/discriminatory environment

Leslie Beckett

20:43 31 Jul 24

100% recommend. I am completely satisfied with the professional legal team that handled my case. They where super helpful, motivated and all together Amazing. I will definitely be a return client if I find myself in need of legal representation again.

Denise Hennessee

17:56 19 Jul 24

I started researching through Google, for Attorneys/Law Firms, back in January of 2024, that could possibly meet my case needs
Google presented me with four--five Law Firms. After researching and deciphering through reviews, I decided to try Klie Law Office, in West Virginia, my home State!
On my way to my scheduled appointment for case evaluation, I thought to myself, " Will they be willing to accept my case, knowing that my next hearing is in 8 days?" I was Hoping and Praying to my Father, who is beside me with every step of my path, all the way there!
When Iris and I met, we exchanged a firm handshake, and she professionally introduced herself!
To me, a firm handshake means something. Our ( myself, two sisters and one brother) Dad taught us at a young age, a firm handshake means something! To each of us we will know what he means, when our day comes, to experience it!
My day had come, this day! What did I get from her firm handshake? A welcoming first impression of strength and confidence!
We discussed details of my case, and she would inform me of their processes, which member of the team does what, the retainer amount, paperwork process, and they would be there for my hearing, that was now 7 days away!
After processing my retainer, filling out necessary forms, I left with self confidence knowing that Klie Law accepted my case, and they will be fighting For Me, Not Against Me, as in the past 7-8 months.
Thank You, Klie Law!

Dean Files

23:12 17 Jul 24

I'm not the easiest man in the world to deal with. So far they've shown me how patient they can be. I've asked a lot of questions and have sent them many documents via text and app. Some of my questions haven't exactly been within the realm of my case, but after a short period of time, they still respond, and steer me in the right direction. Even after I think I've pushed a little too hard, they still respond to let me.know they have my back.

Dorothy Stewart

15:30 16 Jul 24

I have worked with this firm on other issues in the past and had wonderful results. So I am excited to work with them again. It's is nice to have a team that is working for you that cares about your concerns. You will not go wrong with hiring Klie law.

LaDonna Lathon

17:14 24 May 24

I will say that Klie Law Ambria and her team are amazing. They will get you through your process as smoothly as possible. Patience is a must. But once they do the necessary bargains on your behalf you will be very pleased to have such caring people working for you ( real people) Real situations. Thank you for everything and not backing down until justice is served on behalf of your clients.

Mandy Gooden

21:32 08 May 24

Travis is an amazing attorney!!!!! Very upfront, honest, and easy to talk to! They don't just give you a lawyer.. you have an entire legal team. My legal team also had Hannah and Madison. They are both super nice and very efficient in getting you answers yo questions you may have! They are super fast. Very responsive to messages and emails. Extremely highly recommend this law firm!!!!!

16:51 07 May 24

If you need top notch legal representation, I would highly recommend giving Klie Law Firm a call. I was going through a brutally nasty divorce and needed the best representation I could find. Travis, Hannah and the whole team were amazing. They are very professional and treated me with the utmost dignity and respect even during the tough times when I was being impatient and difficult. The communication was simply outstanding. Hannah made regular contact with me as did Travis, Wendy, Madison and Lynn. Thank you so much for everything you did for me during one of the most challenging times of my life. You folks are the best. If I ever need legal assistance in the future, I won’t hesitate to contact them again!

Alyssa Martinez

13:34 19 Jan 24

From the moment i reached out to them till the moment we finished my issues, they were not only helpful but they explained everything. When I say I ask questions about everything I really do. I’d never been involved with anything like this before and not only did they explain everything they held my hand while we went thru all the ups and downs of this court case. No woman should be in the position I was in and I only hope every woman in WV who is goes to them for help. I can stand confident to know that they have our best interests at heart. My case lasted almost two years to get done and settled and they not only did it with grace but also with dignity. Then I had to make it difficult on them and moved back to Florida and it was like nothing had happened they still kept in constant communication providing me updates along the way the entire time. If I ever have anything like this come up they will always be my first choice to represent me. Thank you guys for all the hard work and dedication that you have given me.

CONTACT US ABOUT YOUR CASE TODAY

A red-brick building with a clock tower topped by a cupola and a small American flag. The sky is clear and blue, and tree branches frame the structure, adding a natural element to the architectural scene.

A large, bold letter "K" in orange, set against a transparent background.

Helpful Shorts From Our TikTok

A wooden judge’s gavel rests on a sound block atop a rustic wooden table, with blurred law books in the background.

Who Can Be Held Liable for a Defective Product?

Unlike some personal injury claims, product liability cases often involve multiple parties in the supply chain. Any entity that designs, manufactures, distributes, or sells a defective product can be held accountable, including:

Manufacturers: The company that designed or produced the product or its component parts.
Distributors and Wholesalers: Companies responsible for getting products from the manufacturer to the store shelves.
Retailers: The store or online seller who sold you the product.
Importers: Companies that bring foreign products into the U.S. market.

West Virginia law does not require you to be the original purchaser. Anyone injured by a defective product—including bystanders or family members—can potentially file a claim.

What if the product was used or secondhand?
Liability can still attach if the product was unreasonably dangerous. Our attorneys will investigate whether a claim exists based on your specific situation.

Proving a Product Liability Claim in West Virginia

Product liability law is complex, and large corporations are often quick to deny responsibility. To prevail in a product liability claim, you typically must show:

The product was defective (by design, manufacture, or inadequate warning).
The defect existed when the product left the defendant’s control.
You used the product in a reasonably foreseeable way.
The defect directly caused your injury or damages.

Unlike typical negligence cases, you do not always have to prove the manufacturer was careless—just that the product was unreasonably dangerous as sold. This is known as “strict liability.”

Evidence in product liability cases can include:

The actual defective product (do not discard or repair it)
Photographs of the product and the scene of the injury
Medical records documenting your injuries
Expert testimony from engineers, scientists, or product safety specialists
Product manuals, warning labels, and marketing materials
Recall notices or prior complaints about the product

At Klie Law Offices, we have the resources and relationships with top experts needed to build a strong case. We will handle the investigation and paperwork, so you can focus on your recovery.

Klie Law Office F.A.Q

1. What should I do immediately after a personal injury accident?

After a personal injury accident, your safety comes first. Seek medical attention right away, even if you feel fine, as some injuries may not be immediately apparent. If possible, document the scene by taking photos, gathering witness information, and filing an accident report. Then, contact an experienced personal injury attorney at Klie Law Offices to discuss your rights and next steps.

2. How do I know if I have a valid personal injury claim?

If you were injured because of someone else’s negligence or reckless actions, you may have a valid personal injury claim. Common situations include car accidents, slip and falls, workplace injuries, and dog bites. Our attorneys offer free consultations to review your situation and determine whether you have a case.

3. How much is my personal injury case worth?

The value of a personal injury case depends on several factors, including the severity of your injuries, medical expenses, lost wages, pain and suffering, and long-term impacts on your life. Every case is unique, so we carefully evaluate the details to pursue the maximum compensation available under the law.

4. Will my personal injury case go to court?

Most personal injury cases are settled outside of court through negotiations with insurance companies or at mediation. However, if a fair settlement cannot be reached, Klie Law Offices is prepared to represent you in court and fight for the compensation you deserve.

5. How much does it cost to hire a personal injury lawyer at Klie Law Offices?

Klie Law Offices handles personal injury cases on a contingency fee basis. This means you pay no upfront costs, and we only get paid if we recover compensation for you. Your initial consultation is free, and we’ll explain all fees and terms clearly before you decide to move forward.

Civil Litigation Team

Civil Litigation Attorneys

Ambria Britton

Brandon Kroll

Erika Kolenich

Karl Kolenich

Justin Jack

A man with light skin and slicked-back brown hair is wearing a blue suit, white shirt, and purple tie, standing against a plain dark background. He has a mustache and a neutral expression.

Richard Haseltine

A man with light skin, short dark hair, and a beard is smiling, wearing a black suit jacket, light blue shirt, and light gray tie, posed in front of a dark, gradient background.

Alex LeRoy

Civil Litigation Paralegals

Lyndell Hamilton

Nicole Duncan

Autumn Stone

Civil Litigation Practice Coordinator

Brooke Gruver

A woman sits at a table covered with papers, a calculator, glasses, and a laptop, while a young girl stands beside her, both looking at a smartphone. A mug is also on the table in a cozy kitchen setting.

Damages Available in a Product Liability Lawsuit

Victims of defective products may be entitled to a wide range of compensation under West Virginia law. These can include:

Economic Damages:

Medical expenses (past and future)
Rehabilitation, physical therapy, and assistive devices
Lost wages and loss of future earning capacity
Property damage

Non-Economic Damages:

Pain and suffering
Emotional distress
Loss of enjoyment of life
Permanent disability or disfigurement
Loss of consortium (damage to marital relationship)

Punitive Damages:
In rare cases where the manufacturer acted with reckless disregard for safety or intentionally concealed dangers, punitive damages may be awarded to punish wrongdoing and deter future misconduct.

Wrongful Death:
If a defective product leads to fatal injuries, surviving family members may file a wrongful death claim for funeral expenses, lost income, and the emotional loss of their loved one.

At Klie Law Offices, our goal is to maximize every dollar you and your family receive. We work with medical, economic, and engineering experts to fully document your losses.

The Legal Process & What to Expect When Pursuing a Product Liability Claim

Step 1: Free Consultation and Case Evaluation
We begin by listening to your story, reviewing your injuries, and evaluating whether you have a viable claim. We’ll explain your rights, the process, and what to expect.

Step 2: Investigation and Evidence Gathering
Our attorneys will secure the defective product (if possible), interview witnesses, obtain medical records, and consult with engineering and safety experts. We’ll also research the product’s history, prior complaints, and any recalls or warnings.

Step 3: Identifying Liable Parties
Many products have complicated supply chains. We identify every party potentially responsible—from the manufacturer to the retailer—to maximize your compensation options.

Step 4: Filing the Lawsuit
If a fair settlement cannot be reached, we file a lawsuit and initiate the formal legal process, including discovery (the exchange of evidence), depositions, and motion practice.

Step 5: Settlement Negotiations or Trial
Most cases are resolved through negotiation, but we prepare every claim for trial. Our attorneys are aggressive advocates who will not back down from big corporations or their insurance companies.

Step 6: Disbursement and Support
If we win your case or reach a settlement, we ensure prompt disbursement of funds and help connect you with resources for your continued care and recovery.

We keep you informed at every step, answer your questions, and fight tirelessly for justice on your behalf.

Why Choose Klie Law Offices for Your Product Liability Case?

Product liability cases are among the most complex and hard-fought personal injury claims. Companies have teams of lawyers and endless resources to deny responsibility and protect their bottom line. You deserve a legal team with the experience, resources, and commitment to level the playing field.

Why Choose Klie Law Offices?

Decades of Combined Experience: Our attorneys have handled high-stakes product liability and injury cases across West Virginia.
Access to Top Experts: We work with leading engineers, safety specialists, and medical experts to build the strongest possible case.
Personalized Service: We treat every client like family and keep you informed at every stage.
Aggressive Advocacy: We stand up to manufacturers, retailers, and insurance companies who try to minimize your losses.
No Fees Unless We Win: You pay nothing unless we recover compensation for you.
Convenient Locations: With offices in Buckhannon, Parkersburg, Clarksburg, and Morgantown, we proudly serve clients throughout West Virginia. Online consultations are available as well.

Depending on your situation, we will find the right path forward. We are adept at resolving your legal matters through negotiation and mediation whenever possible. But we also won’t hesitate to take your case to trial if that’s what it takes to get the best possible outcome for you.

Throughout the process, you can expect honest communication and compassionate support. Our team understands that legal issues can be overwhelming, and we strive to make the process as clear and stress-free as possible. We keep you informed at every stage and are always available to answer your questions or address your concerns. You’re not just another case to us—you’re a person who deserves thoughtful guidance and dedicated advocacy.

If you’re facing a legal challenge and need someone in your corner, don’t wait to get the help you deserve. Contact Klie Law Offices today to schedule a confidential consultation and take the first step toward a solution that works for you.